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Editorial standards · Reviewed 2026-05-02

How FRx decides whether a source is strong enough to publish

The editorial method used to separate primary-source material from field notes and unverified workflow tips.

FRx is useful only if readers can tell the difference between a sourced rule, a dated manual excerpt, a live program page, and a community workflow observation. The site therefore treats source strength as part of the content, not as an afterthought.

A primary source is preferred whenever available. Examples include ministry manuals, Executive Officer notices, official public program pages, adjudicator provider manuals, and carrier-hosted pharmacy resources. A carrier representative or community field note may still be useful, but it should be labelled differently because it is not the same type of evidence.

Source strength tiers

  • Primary public document: ministry manual, legislation-linked publication, official program form, or government notice.
  • Provider manual: adjudicator or carrier pharmacy manual distributed to providers.
  • Carrier or program page: public-facing page maintained by the payer or program administrator.
  • Representative confirmation: information obtained from provider services or a carrier contact.
  • Community field note: practical workflow observed in pharmacy practice and awaiting stronger confirmation.

Why dated verification matters

Billing rules can change without looking visually different to the patient. A card logo may remain the same after an adjudicator migration. A Ministry PIN table may be replaced by a new Executive Officer notice. A patient support program URL may continue to resolve while eligibility rules change behind the form. Publishing a “last verified” date makes stale content visible.

How conflicts are handled

When two sources disagree, the more authoritative and current source should control. A current Ministry notice outranks an older summary. A current provider manual outranks an outdated card screenshot. A live adjudicator response may indicate that a manual has changed, but the published rule should still be updated with caution and labelled with the date of verification.

FRx is not intended to hide uncertainty. A rule that is unverified should be labelled as such, softened, or excluded. The fastest reference is not valuable if it creates false confidence.

FRx guide page · Static editorial reference · Last reviewed 2026-05-02